Skip to Main Content
Online and Mobile Banking and Bill Pay will be unavailable beginning Saturday, May 21 at 8 PM CDT. Service is estimated to be restored by Sunday, May 22 at 7 AM CDT. We apologize in advance for any inconvenience.Our new digital banking experience is coming on June 7th. Learn more today!

Town and Country Bank

Main Navigation

  • Careers
  • Contact
  • Search
  • Pay Loan
    • Make a Mortgage Payment
    • Make a Loan Payment
  • Login
    • Online Banking
        • Forgot Password
        • Sign Up
    • Home Loan
    • Make a Mortgage Payment
    • Trust & Investment Services
    • Make a Loan Payment
    • Credit Card
  • Menu
  • Home
  • Personal Banking
    • Personal Checking Accounts
    • Personal Savings Accounts
    • Loans
      • Auto Loans
      • Personal Loans
      • Home Equity
      • Land & Lot Loans
      • Bridge Loans
    • Make a Loan Payment
    • Personal Debit and Credit Cards
  • Business Banking
    • Business Lending
    • Business Accounts
    • Treasury Management
    • Business Debit and Credit Cards
    • Alternative Financing Options
    • Meet Our Business Bankers
    • Request a Business Financial Review
  • Home Loans
    • Find the Perfect Home Loan
    • Meet our Mortgage Lenders
    • Mortgage Calculators and Rates
    • Mortgage FAQs
    • Community Mortgage Partners
      • About Us
      • Our Services
      • Our Loan Products
      • Contact
  • Trust & Investments
    • Personal Financial Planning Services
    • Business Financial Planning Services
    • Meet our Trust & Investments Team
  • Customer Support
    • Online & Mobile Banking Services
    • Account Resources
      • Overdraft Protection
      • Reorder Checks
      • Financial Calculators
      • Switch to Us
      • Online Forms
      • Online Security
      • FAQs
    • Additional Services
  • Sprig The Word Blog
  • Our Team
  • About Us
    • Community Support Request
    • About Our Bank
    • Investor Relations
    • Diversity, Equity, and Inclusion
    • Locations & Hours
    • Careers
      • Careers in Mortgage Lending
      • Commercial Banking Development Program
    • Events Calendar
    • News
      • 2022 Financial Reports
      • 2021 Financial Reports
      • 2020 Financial Reports
    • Contact Us
    • Connect With Us

  • Customer Support
  • Online & Mobile Banking Services

What You Need to Know About Alvy+

It's almost here: A New Digital Banking Experience

On June 7th we will launch our enhanced digital banking called Alvy+. Our current online and mobile banking will receive an upgrade with more convenience, added security, and new features. 

  • Chat with us
  • Bank-to-bank transfers
  • Person-to-person payments
  • Two-Factor authentication (2FA)
  • Transaction history enhancements

How to Plan for Alvy+

To help you with an easy transition to Alvy+, here is what to plan for:

  • Know your login credentials. We will be disabling biometric login such as Face ID on June 6.
  • Verify your eStatement enrollment and authorized users before June 7. Please review our updated electronic document disclosure.
  • Be ready to download the new Alvy+ mobile app from your favorite app store on June 7.

Alvy+ FAQs

We understand change can be difficult, so we've put together frequently asked questions to help you prepare for Alvy+. 

 How will I log in when Alvy+ goes live?

You will log in using your existing username and password. Additionally, you'll be asked to provide a phone number in order to set up Two-Factor Authentication as additional security for your account.

 What is Two-Factor Authentication?

Two-Factor Authentication is a security feature that helps safeguard your account information when users provide two distinct forms of identification. To set up, you will need a phone number (mobile or landline); once this information is entered, you'll choose one of the three options to receive a one-time verification code:

  1. Text message to the mobile phone number entered;
  2. An automated phone call to the phone number entered; or
  3. Authenticator app (download the Authy app).

 How will I log in to the new mobile app?

Beginning June 7th, you will no longer be able to access your accounts via the Alvy mobile app. After this time, you will automatically receive a prompt to download the new version, called Alvy+. Please note that biometrics, like Face ID, will not work for your initial log in to the app. Be sure you know your username and password prior to June 7th. Once you have successfully logged in to Alvy+, you can turn on biometric access again.

I use biometrics, like Face ID to log in. Will this still work?

Biometrics, like Face ID or thumbprint log in, will not work for your initial log in to the app. Be sure you know your username and password prior to June 7th. Once you have successfully logged in to Alvy+, you can turn on biometric access again.

Will I have to re-enroll in eStatements?

No, your electronic statement preferences will carry over, so no need to enroll again. We recommend verifying authorized users for your eStatements as those users will transition over. 

Will my transaction history be available with Alvy+?

Yes, all transactions you currently see will transition over to Alvy+.

Will my bill payees and scheduled payments continue with Alvy+?

Yes, all bill payees and scheduled payments will transition over with Alvy+.


Open an accountOpen account
Find a locationlocations
Request a Personal Financial ReviewFinancial review


  • Facebook Logo
  • Twitter Logo
  • LinkedIn Logo
  • Contact Us
  • Locations & Hours
  • Financial Calculators
  • Careers
  • Financial Privacy Disclosure
  • Electronic Documents (Paperless) Disclosure
  • Other Disclosures
  • Financial Privacy Opt Out Form
  • Community Support Request
  • Routing Number: 071123262
  • NMLS# 411614
    Town and Country Bank
  • NMLS# 423128
    Town and Country Banc Mortgage Services, Inc.
  • Go to FDIC website
  • Go to Equal Housing Lender website
  • Go to AARP BankSafe Trained institution website

Copyright © 2022 Town and Country Bank All Rights Reserved. An Illinois State chartered banking organization. | Please note that Investments are not a deposit, not FDIC Insured, not insured by any federal government agency, not guaranteed by the bank and may go down in value.

Privacy Policy

Town and Country Bank is regulated by the Federal Reserve Bank of Chicago. For accolades or complaints, please contact us by sending a letter to: Customer Relations Office, 3601 Wabash Ave., Springfield, Illinois 62711. If there is no sensitive customer information, such as social security or account numbers, you can send feedback to the following email address: customerrelations@townandcountrybank.com

You Are Now Leaving

You are now leaving the Town and Country Bank/Peoples Prosperity Bank website. You are about to access a third party web site or service that is not owned or controlled by Town and Country Bank/Peoples Prosperity Bank and therefore, may not be FDIC insured.

While we believe these resources are reliable, Town and Country Bank/Peoples Prosperity Bank is not responsible for and will not guarantee the products, services, information, or content provided by this third party.

Continue Cancel ×