How to Set Up Bank-to-Bank Transfers

We know you love Town and Country Bank and Peoples Prosperity Bank but understand that you may have relationships with other financial institutions. Through our Bank-to-Bank Transfers feature, you can transfer money between accounts with us and those you have elsewhere as long as you are a signer on the accounts.

Before You Begin

Please provide one of the following pieces of documentation from your other financial institution:

Voided check with your name
Copy of statement showing your name
Letter of Direction

Once these items are submitted and approved, you will be ready to begin transfers. Please ensure you are set up on Online Banking. If you need an Online Banking login, contact our Customer Service Solution Center at 866-770-3100.

Step 1

Step 2

Choose the Bank-to-Bank Transfers tab located beneath the Online Banking tab.

Step 3

During your initial setup, you will receive a message titled 'Add New Bank-to-Bank Transfer External Account.' After reading, click Enroll.

Step 4

Review the Transfer Service Agreement. When ready, check the box next to 'I Agree' and click Accept.

Step 5

Give the external account an identifying name, enter the external bank name, the routing and account numbers, and indicate the type of account in the fields provided. When all fields have been filled, click Submit.

Step 6

In order to use the external account for Bank-to-Bank Transfers, the account must be verified. Your external account will be credited with a random amount within 1 to 2 business days.

Step 7

Once you see the credit on your external account, log in to Online Banking, go to Enrolled Accounts under the Bank-to-Bank Transfers tab, and key in the amount of the credit without decimal points or dollar signs. You will have 7 calendar days to complete this process.

Step 8

Enter the Verification Amount as a whole number, then click Submit.

Step 9

Your external account will be listed under Enrolled Accounts, and you will see a verified status.