Effective Monday, June 29th, all lobbies at each of our 11 branch locations have re-opened for walk-in traffic with reduced hours of 9:00 AM - 4:00 PM, Monday - Friday. Our Buffalo branch's lobby is an exception as this location has resumed regular business hours of 10:00 AM - 4:00 PM, Monday - Tuesday, Thursday - Friday, and 9:00 AM - 12:00 PM on Saturday. This location is closed on Wednesday.
Effective Saturday, October 3rd, our Ash and MacArthur location will reintroduce Saturday lobby hours of 9:00 AM - 12:00 PM. Customers entering our lobbies must practice social distancing of six feet while wearing a face mask. Upon entry, our bankers will ask customers to lower their masks briefly for identification.
All remaining branch locations, with the exceptions of our Decatur and Buffalo branches, will continue to operate as drive-thru only facilities on Saturdays. Our Decatur branch is closed entirely on Saturdays, while our Buffalo branch lobby is available for walk-in traffic from 9:00 AM - 12:00 PM on Saturdays.
With the referenced hours below, each branch location is also serving customers through their drive-thrus. The Customer Service Solution Center is available to further assist with all your banking needs with extended hours.
Monday – Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Exceptions: Decatur is closed entirely on Saturday, and Buffalo will resume regular hours listed above for both its lobby and drive-thru.
Our Customer Service Solution Center can be reached at 1-866-770-3100 and is available to further help with all your banking needs with the following extended hours.
Monday – Thursday: 8:30 AM – 5:00 PMFriday: 8:30 AM - 5:30 PMSaturday: 9:00 AM – 12:00 PM
There are other ways you can bank with us when it's convenient for you.
- ATMs - We have ATMS located at each branch location and are part of the MoneyPass ATM Network, which means you can make surcharge-free withdrawals at over 25,000 ATMs nationwide. Find a location close to you.
- Online and Mobile Banking - Our Online and Mobile Banking services are always available for you to conduct your banking business, such as check account balances, deposit checks, and get account history. If you are not enrolled in Online Banking and need assistance, please contact our Solution Center at 1-866-770-3100.
- Apply for a Home Loan - Our mortgage lenders continue to be available to assist you with your home loan needs, including refinancing an existing mortgage. We continue to process applications and work to get customers to the closing table as quickly as possible. Apply for a home loan today.
- Open an Account Online or Apply for a Loan - We offer the ability to open accounts and apply for a personal loan online. Get started today!