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Town and Country Bank

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Contact Us

We're here to help. Receive answers to your questions by visiting one of our locations, giving us a call, sending us an email, or messaging us by filling out the secure form below. Our financial experts are here to fulfill our mission of empowering the financial well-being of our communities, one person at a time.

Address

Headquarters
3601 W. Wabash Ave.
Springfield, IL 62711

Other Locations
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Phone

Customer Service
Solution Center

217.787.3100 (Local)
866.770.3100 (Toll-Free)

Telephone Banking
800.505.5124

Email

Customer Support
Email Us

Employment Opportunities
Email HR


Message Us

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Connect with Us via SMS and Email

To better connect with you, we now offer more fine-tuned control of how and when you hear from us. Sign up to receive text alerts and email messages today!

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Connect with Us on Social Media

Connect with us digitally on our social media platforms to further your financial knowledge and always be up-to-date on our organization.

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Customer Feedback

For accolades or complaints, please provide us with customer feedback by sending a letter to:

Customer Relations Office
3601 W. Wabash Ave.
Springfield, IL 62711

If there is no sensitive customer information, such as social security or account numbers, you can send feedback via email to customerrelations@townandcountrybank.com.


Update Contact Information

Have you recently changed your address, phone number, or other important contact information? Let us know! You can update your contact information safely online here.

You may also visit one of our 12 convenient locations for assistance with updating your contact information.

Open an accountOpen account
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  • Routing Number: 071123262
  • NMLS# 411614
    Town and Country Bank
  • NMLS# 423128
    Town and Country Banc Mortgage Services, Inc.
  • Go to FDIC website
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Copyright © 2022 Town and Country Bank All Rights Reserved. An Illinois State chartered banking organization. | Please note that Investments are not a deposit, not FDIC Insured, not insured by any federal government agency, not guaranteed by the bank and may go down in value.

Privacy Policy

Town and Country Bank is regulated by the Federal Reserve Bank of Chicago. For accolades or complaints, please contact us by sending a letter to: Customer Relations Office, 3601 Wabash Ave., Springfield, Illinois 62711. If there is no sensitive customer information, such as social security or account numbers, you can send feedback to the following email address: customerrelations@townandcountrybank.com

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